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Frequently Asked Questions
Where do the refurbushed laptops and desktops come from?
Do all the laptops come with adaptors and batteries?
What will I need to connect a laptop or desktop to the internet?
Are laptop carrying bags included?
What is your return policy?
Do your laptop and desktop computers come with a warranty?
What is your shipping policy?
What forms of payment do you accept?
How secure is my payment information?
What is your checkout process?
Where do the refurbushed laptops and desktops come from?
Most of the computers come from the closets, attics and gararges
of people who just don't have the time and or money to repair them.

Do all the laptops come with adaptors and batteries?
Yes,all laptops include an adaptor (charger) and a fully working battery.

What will I need to connect a laptop or desktop to the internet?
Dailup....
You will need an account with a ISP (internet service provider),
ex (Netzero,MSN,Comcast,Earthlink) and two telephone cables.
One cable to connect your computer to the wall jack.
The second cable will connect your computer to your telephone.

DSL....
You will need an account with a ISP (internet service provider),
a DSL modem and two cables.One cable to connect your DSL modem to the wall jack.
The second cable will connect your computer to your DSL modem.

Cable/Broadband....
You will need an account with a ISP (internet service provider)
a cable modem and a ethernet cable to connect your cable modem to your computer.
Note; A technician from your ISP may need to set up a cable line from outside of your house or apartment which will connect to your cable modem.

Wireless....
You can connect a wireless router to your DSL or cable modem
to create your own wireless network in or around your home.
Many schools, public libraries, community centers, airports, hotels, coffee shops and resturants
offer free wireless internet access. Just sit down turn on your laptop, select the the free wireless
network and go online. No account with a ISP (internet service provider) needed.

Are laptop carrying bags included?
Sorry,laptop bags are not included at this time.

What is your return policy?
If you are unhappy with your item for any reason you may return it within the first 10 days of receipt. Shipping is non-refundable and any refunded item is to be returned at the customers expense.
Any item returned under these circumstances will be assessed a 10% restocking fee.
The returned item must include all accessories and must be in the same condition as it was when received from LTF200.COM.
In an unlikely situation your product is DOA, please email us for trouble shooting and to get authorization prior to returning any item.
If an item is physically damaged through shipping please let us know so we may file a claim.
We would replace the item if it was physically DOA or tracking information indicates it was not delivered and lost.

Do your laptop and desktop computers come with a warranty?
LTF200.COM provides a 60 day limited warranty on all products we sell.
This warranty includes any hardware defects and EXCLUDES any software issues,
viruses, worms, spyware, malware, neglect, or unauthorized repair.
The warranty begins the day the buyer receives the item by mail.

What is your shipping policy?
All items will are shipped out within 24 hours of payment.
If payment is in the from of a check,the purchased item will not ship until the check clears the bank.
Shipping options are as follows:
USPS Priority Mail (2 to 3 days)
USPS First Class Mail (5 to 9 days)
Buyer can also purchase insurance.
All items must be signed for at time of delivery.
No COD or international PO Boxes, US PO Boxes welcome.
Due to tariffs and duties LTF200.COM WILL ONLY SHIP
TO THE US MAINLAND AND HAWAII.

What forms of payment do you accept?
We accept money orders, checks, Visa, Mastercard, American Express, Discover and Paypal.
Please note: Items will not ship until check clears the bank.

How secure is my payment information?
Safeguarding your financial and personal information is one of our most important priorities.
Paypal automatically encrypts all sensitive information sent between your computer and Paypal servers.
Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available).

What is your checkout process?
1. Add the item or items you wish to purchase to the shopping cart.
2. Review item or items in the shopping cart and proceed to checkout.
3. Enter credit card and shipping information or logon to your Paypal account to complete payment.
4. Review and or print payment confirmation (invoice).
Please note: you will also receive payment confirmation via email.
5. You will receive an email containing shipment tracking information
within 24 hours of payment.


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